1. Fees and refunds
All fees for LawKraft plans and top-up credits are quoted in Indian Rupees (INR) and are non-refundable, except where applicable law requires a refund.
2. Duplicate or mistaken charges
If you were charged twice for the same purchase, or charged in error, write to us with the payment reference shown in your transaction history. If the charge was a duplicate or an error, we refund it to the original payment method. How long the money takes to appear depends on your bank or payment provider.
When a payment is refunded, the plan or credits it bought are taken back: a refunded plan returns to the Free plan, and top-up credits you have not yet spent are removed.
3. Cancelling
Plans do not renew automatically, so there is nothing to cancel and we do not charge you again unless you choose to buy again. Your plan stays active until the end of the term you paid for (30 days for a monthly plan, 365 days for a yearly plan) and then returns to the Free plan. Unused time is not refunded.
4. Changing plans and top-ups
If you buy a different plan, it starts on the date of purchase and the unused time of the earlier plan does not carry over. Renewing the same plan in the last 7 days of its term adds the new term to the time you have left.
Top-up credits do not expire, but once bought they are non-refundable.
Need help with a charge?
Write to us with your payment reference.